Smoktech Groove RECALL
Just thankfully on my plunder of good topics last night on Reddit, I noticed “Smoktech Groove Safety Recall”. Very alerted from this because I literally just published a Groove review no more than a week ago.
A guy by the name of Derek recently shared his story on Facebook of his exploding Smoktech Groove APV. His brand new device was accidentally knocked off of a dresser, then causing it to instantly short and venting of the battery on the inside.
I believe this situation is unique to the metal Groove devices, rather than the plastic such as the one I’ve reviewed. Taking no chances is a smart move though.
This is the statement from Smoktech:
Confirmed by laboratory of Smoktech, SMOKTECH GROOVE might have an potential safety hazard due to the design defects. we deeply apologize for all the panic and inconvenience After careful deliberation, to be responsible for customer satisfaction of normal use, to keep the brand integrity of SMOKTECH, we’ve made the decisions below: 1) As for the groove that are still at the warehouse of our distributors, pls try to destroy them at the purpose of environment protection and safety 2) as for the groove that are already sold to end users, please do a 100% recall instantly. 3) SMOKTECH distributors can choose any MOD in SMOKTECH current product line and we will send the quantity of equal value. 4) SMOKTECH will pay the shipping from factory to warehouse of our distributors. 5) We are attaching instructions on the best way to destroy the groove. 6) We will stop production of Groove since today. At last ,thanks a lot for all your support during the past 3years. we appreciate all the advice and comments of the items from all the customers and distributors. SMOKTECH will supply the most updated ,best quality and safest products to the market in future. Thanks.
Smoktech Marketing Department June, 05, 2013 www.smoktech.com
There ya have it… don’t be surprised, this isn’t the first recall in this industry.
In addition to this recall, I have taken down the review I have published of the device to detour any others from trying to purchase it.